In a brilliant talk, Daniel Pink highlights the huge disparity between “what science knows and what business does.” He makes the case that bigger financial incentives can narrow focus, reduce creativity and are successful only when the goal of a particular task is straightforward and does not require cognitive skill. He contrasts this with the incredible results that intrinsic motivators can produce, and argues for a new business approach that focuses on autonomy, mastery and purpose.
What’s so fascinating about eating a marshmallow? Quite a lot as it turns out. In 1972, Stanford University’s Walter Mischel conducted one of psychology’s classic behavioral experiments on deferred gratification. Deferred gratification refers to an individual’s ability to wait in order to achieve a desired object or outcome. Continue reading →
“Susan, I’d like to have a word with you about that incident during my talk about employee engagement the other day. Please, come on down to my office at about 3:00. You know which one it is? The big one on the corner with all the windows. I have a little chair for you right in front of my great big desk. Just let my secretary’s assistant know that you are here. Her name is Sandy, I think. Don’t be late. My helicopter will be waiting to take me to that executive retreat in Telluride.” Continue reading →